Terms of Service
Last updated: October 2026
1. General
These terms of service govern your use of the Mehanko application and the website mehanko.si, operated by Devisium d.o.o. ("we", "our", "us"). By registering or using the service, you agree to these terms.
2. Service provider
The service is provided by:
Devisium d.o.o.
Email: info@mehanko.si
3. Service description
Mehanko is a repair shop management application that enables job tracking, client and vehicle management, preparing estimates, work orders, work reports and invoices, dictation and voice commands, scanning licence plates, calendar management, notifications, and teamwork with several users in one shop. Jobs, clients and vehicles are available without an internet connection; changes are sent once the connection is back.
4. Account
To use the service, you must create an account with a valid email address. You are responsible for the security of your password and all activities on your account.
A shop has one owner, who may invite other users (mechanics or a bookkeeper) and assign their roles. The owner is responsible for how invited users handle the shop's data. The number of users is limited by the subscription plan; users above the limit lose access while their data is kept.
5. Acceptable use
You agree that you will use the service in accordance with the law and will not:
- Abuse or overload the system
- Attempt to access other users' data
- Use the service for illegal purposes
6. AI features
Dictation, voice commands, licence plate and VIN recognition from photos, and suggested line items and prices are powered by language models (artificial intelligence). Their output is a suggestion and may be incomplete or wrong. You must check and, where needed, correct it before using it on estimates, invoices or other documents; you remain responsible for the content of documents you issue. A voice command never saves anything until you confirm it on the screen.
For these features, audio recordings and photos are sent for processing to our model provider (OpenAI) and are not used to train models. Fair-use limits apply (per user per day and per shop per month) depending on the plan; when a limit is reached the feature is temporarily unavailable. We may change the limits. The features require an internet connection and an active trial or subscription.
7. Subscription and payments
After the free trial, a paid subscription in one of the plans (Solo, Ekipa, Servis), which differ by the number of users per shop, is required. Each shop has its own subscription. Payments are processed through Apple App Store or Google Play in-app purchases, or through Stripe for subscriptions taken out on the web. You may cancel your subscription at any time through the relevant store account or payment provider settings; access continues until the end of the current billing period. When a subscription ends, the data is kept; users above the plan limit lose access until it is renewed.
8. Documents: estimates, work orders, reports and invoices
Mehanko prepares documents from a job's line items, with a sequential number and the details you enter in the app yourself: an estimate, a work order (with the customer's signature on the screen) and a work report as PDF, and the invoice as e-SLOG XML for your bookkeeper's accounting software. Mehanko is not a certified cash register and does not perform fiscal verification of invoices with the Slovenian Financial Administration (FURS). You remain responsible for meeting your own tax obligations, including fiscal verification of invoices where it applies to you. As the issuer, you are responsible for the accuracy of the data, prices, and tax treatment shown on the documents you issue.
9. Referral programme
Every shop receives its own invite code. An invited shop receives one free month on signing up with the code, and the referring shop receives one free month for each invited shop that starts paying for a subscription, up to six months in total. The reward is not granted at sign-up, but only once the invited shop starts paying. For subscriptions taken out through the Apple App Store or Google Play, free months cannot be applied automatically and are credited manually. We may change or discontinue the programme, and may exclude a shop from it in case of abuse (for example, creating fake accounts).
10. Data ownership
You retain ownership of all data you enter into Mehanko. We process your data in accordance with our privacy policy.
11. Limitation of liability
Mehanko is provided "as is". We do not guarantee uninterrupted or error-free operation of the service. To the extent permitted by law, Devisium d.o.o. is not liable for indirect or consequential damages, including data loss.
12. Governing law
These terms are governed by and construed in accordance with the laws of the Republic of Slovenia.
13. Changes to terms
We may update these terms from time to time. We will notify you of significant changes by email or within the application.
14. Contact
For questions, contact us at info@mehanko.si.